Export Process

Our Export Process

The intricacies of the export process for Martha International can be broken down into several key stages, each requiring specific expertise and considerations. Here's a detailed breakdown:

Pre-export stage

01. Order Procurement

- Provision of digital and/or physical catalogue to the client.
- Research of import regulations, customs duties, and trade agreements in those countries.
- Participate in trade shows or online marketplaces to connect with international buyers.
- Negotiate contracts with buyers, clearly outlining product specifications, pricing, delivery terms (Incoterms), and payment methods (e.g., letter of credit).

02. Product Sourcing & Development

- Reliable and cost-effective apparel manufacturers based on quality, capacity, and ethical sourcing practices.
- Consistent collaboration with manufacturers on product development, ensuring garments meet buyer specifications and international standards.
- Provision of necessary certifications for materials or production processes, if required by the importing country.

03. Documentation & Compliance

- Provision of a commercial invoice detailing the goods being exported, including quantity, value, and HS code (harmonized system classification).
- Obtainment a certificate of origin, verifying the country where the garments were manufactured.
- Export Import license from government authorities, depending on the product category and destination country.

Export stage

01. Packing & Labelling

- Garments are packaged appropriately for international shipping, considering factors like weather conditions and handling practices.
- Conforming with labelling regulations of the importing country, including care instructions and language requirements.

02. Booking Freight & Insurance

- Reliable freight forwarder to handle international shipping arrangements based on cost, speed, and service level (air, sea, etc.).
- Cargo insurance to protect your goods against loss or damage during transportation.

03. Customs Clearance

- Cooperation with a customs broker to ensure all export documentation is accurate and complete to facilitate smooth customs clearance at both origin and destination ports.

04. Payment & Delivery

- Consistent monitoring the shipment progress and communication regarding updates to the buyer on every step.
- Timely collection of payment based on the agreed-upon terms (letter of credit, collection against documents, etc.).

Post-Export stage

01. After-Sales Support

- Soliciting prompt and efficient feedback from client from the Martha Support Team regarding concerns or product defects to maintain buyer satisfaction and build long-term relationships.